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Who We Are

DSC Facilities Services embraces the future challenges and opportunities within the framework of our policy of developing and nurturing each employee in Motivation, Education, and Empowerment.

We focus on providing premium services to our clientele through sustainable practices, quality-driven, and cost-effective solutions, keeping the environment and your asset in consideration at all times.

Message from GM

DSC Facilities Services is proud to have an innovative, motivated, and dynamic team of FM Professionals, who pride themselves in offering the best client services possible. Our team works hard to keep our customers' homes, businesses and communities running smoothly every single day. This process will allow our clients to focus on what is important to them, be it their core business or their home environment. We are thriving to provide a premium service to our customers that is both cost effective and quality driven, always considering the environment, energy conservation and longevity of the equipment that is entrusted to us to maintain.

Sami Hourani

General Manager – DSC Facilities Services

Our Goals

To become one of the preferred choices of Facilities Service providers through long-term working relationships with all our stakeholders and ensure safe and healthy environments to live, work and visit.

 

Provide affordable and cost-effective Total Facilities Services to our customers across the UAE and the region through an Integrated Management System (IMS) that provides a solid foundation for the delivery of efficient services with best practices, policies, and procedures.

Provide a safe, clean, productive, sustainable physical environment for the community through professional services.

Recognize and develop staff performance and enhance ownership and accountability and encourage competitiveness for higher performance and provide growth and stability.

Monitor and keeping up services through approved KPI's that helps us constantly improve the services and encourages furtherance and development. 

 

To maintain and adhere to our values; Teamwork, Transparency, Trust, Integrity, Mutual Respect, Accountability, Honesty and Ethics, Caring, Diversity, Empowering, Creativity, Excelling, Innovation, Performance, Passion, Quality and Efficiency.

To overcome the challenges "The word impossible is not in the leaders' dictionaries. No matter how big the challenges, strong faith, determination, and resolve will overcome them."

H.H. Sheikh Mohammed Bin Rashid Al Maktoum 

 

Mission Statement

  • To provide care free facility management and maintenance solutions in hard and soft services that are affordable, cost effective and enhance the value of the equipment we maintain.
  • To constantly be aware of the environment and to initiate programs to reduce the carbon footprint of our activities. 
  • To deliver a service to our clientele that is unmatched by our competitors. A service that is constantly improving through a KPI system that exposes our weaknesses and encourages change, improvement and development.
  • To recognize and develop staff performances that enhance ownership and accountability and encourage competitiveness for higher performance and provide growth and stability.

Vision

To become one of the preferred choices of Facilities Service providers through long-term working relationships with all our stakeholders and ensure safe and healthy environments to live, work and visit.

Values

MUTUAL RESPECT

To respect individual personal and skilled wants by encouraging communication and an understanding of every other’s needs.

EXCELLENCE

Strive for quality and excellence in all of our activities and service delivery.

ACCOUNTABILITY

To be accountable for the services we provide in terms of quality, results, professionalism, and cost.

COOPERATION

To use teamwork within the Facilities Management Department as well as collaboration with stakeholders to collaborate for mutual benefit and success.

INTEGRITY

To conduct ourselves ethically, transparently, and fairly in all of our dealings.

RESPONSIVENESS

To meet the needs and expectations of the University community in a timely and dependable manner in order to provide them with the services they require to be successful.

QUALITY AND EFFICIENCY INNOVATION

We encourage innovation among our employees by valuing knowledge and encouraging creativity in order to provide the best services and the highest level of stewardship.